🔄 Return & Exchange Policy – SoleGrace
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Return Eligibility
- Returns are accepted within 7 days of delivery
- Product must be unused, unworn, and in original packaging
- Return request must be raised within 48 hours of delivery
Non-Returnable Items
- Products purchased during clearance or sale
- Damaged due to misuse or wear
Exchange Policy
- Size exchange is available (subject to stock availability)
- Only one exchange allowed per order
Return Process
- Email us at support@solegrace.com with order details
- Our team will guide you through the return process
- Refunds are processed within 5–7 working days after inspection
🚚 Return shipping charges may apply unless the product is defective or incorrect.